Privacy policy

Data protection declaration
Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of
a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing
procedures below do not state otherwise.
“Personal data” is any information relating to an identified or identifiable natural person.
Server log files
You can use our websites without submitting personal data.
Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and stored in
server log files. This stored data includes for example the name of the site called up, date and time of the request, the IP address, amount of
data transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due to our legitimate
interests in ensuring the smooth operation of our website as well as improving our services.
Your data may be transferred to third countries outside the EU, in particular to Canada and the USA, and processed there. The EU
Commission has issued an adequacy decision for Canada. For the USA, there is an adequacy decision of the EU Commission, the TransAtlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual
obligations that are comparable to those of the EU Commission's standard contractual clauses.
Contact
Responsible person
Contact us at any time. The person responsible for data processing is: Phillip Maximilian Daseking, Sandstraße
32, 80335 München Deutschland, 01743621281, shop.lunevia@gmail.com
Proactive contact of the customer by e-mail
If you make contact with us proactively via email, we shall collect your personal data (name, email address, message text) only to the extent
provided by you. The purpose of the data processing is to handle and respond to your contact request.
If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or
concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.
If the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our
overriding, legitimate interest in handling and responding to your request. In this case, on grounds relating to your particular situation,
you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article
6(1)(f) GDPR. We will only use your email address to process your request. Your data will subsequently be deleted in compliance with statutory retention
periods, unless you have agreed to further processing and use.
Collection and processing when using the contact form
When you use the contact form we will only collect your personal data (name, email address, message text) in the scope provided by you. The
data processing is for the purpose of making contact.
If the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or
concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.
If the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our
overriding, legitimate interest in handling and responding to your request. In this case, on grounds relating to your particular situation,
you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article
6(1)(f) GDPR. We will only use your email address to process your request. Finally your data will be deleted, unless you have agreed to further processing
and use.
Orders
Collection, processing, and transfer of personal data in orders
When you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your order
as well as processing of your queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent the
conclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a contract with
you.
Your data will be shared, for example, with shipping companies, dropshipping or fulfillment providers, payment service providers, service
providers for order processing, and IT service providers. We will comply strictly with legal requirements in every case. The scope of data
transmission is restricted to a minimum.
Your data may be transferred to third countries outside the EU, in particular to Canada and the USA, and processed there. The EU
Commission has issued an adequacy decision for Canada. For the USA, there is an adequacy decision of the EU Commission, the TransAtlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer takes place on the basis of contractual
obligations that are comparable to those of the EU Commission's standard contractual clauses.
Shipping companies
Forwarding of your email address to shipping companies for information on shipping status
We forward your email address to the shipping company in the course of contractual processing, if you have explicitly agreed to this in the
order process. The forwarding is for the purpose of informing you by email on the shipping status of your order. The processing will be carried
out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us or the transport
company without affecting the legality of the processing carried out with your consent up to the withdrawal.
Payment service providers
Use of PayPal
On our website we use the PayPal payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg;
"PayPal"). The data processing serves the purpose of offering you payment via the payment service. By selecting and using payment via
PayPal, the data required for processing the payment will be transmitted to PayPal in order to enable us to fulfil the contract with you with the
selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
All PayPal transactions are subject to PayPal Privacy Policy. You can find these at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
The use of PayPal Check-Out
We use the PayPal Check-Out payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg;
"PayPal") on our website. The data processing serves the purpose of being able to offer you payment via the payment service. With the
selection and use of payment via PayPal, credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, the data required for
payment processing is transmitted to PayPal in order to be able to fulfill the contract with you with the selected payment method. This
processing is based on Art. 6 para. 1 lit. b DSGVO.
Cookies may be stored that enable your browser to be recognised. The resulting data processing is carried out on the basis of Art. 6 para. 1
lit. f GDPR due to our legitimate interest in a customer-oriented range of varying payment methods. On grounds relating to your particular
situation, you have the right to object at any time to this processing of personal data concerning you.
Credit card via PayPal, direct debit via PayPal & "Pay later" via PayPal.
For individual payment methods such as credit card via PayPal, direct debit via PayPal or "Pay later" via PayPal, PayPal reserves the right, if
necessary, to obtain credit information on the basis of mathematical-statistical methods using credit agencies. For this purpose, PayPal
transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of
a payment default for a weighed decision on the establishment, implementation or termination of the contractual relationship. The credit
information may include probability values (score values), which are calculated on the basis of scientifically recognized mathematicalstatistical methods and in the calculation of which, among other things, address data are included. Your interests worthy of protection are
taken into account in accordance with the statutory provisions. The data processing serves the purpose of credit assessment for a contract
initiation. The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO for our overriding legitimate interest in protecting against
payment default when PayPal makes advance payments.
You have the right to object at any time to this processing of personal data relating to you based on Art. 6 (1) (f) DSGVO for reasons arising
from your particular situation by notifying PayPal. The provision of the data is necessary for the conclusion of the contract with the payment
method requested by you. Failure to provide it will result in the contract not being concluded with the payment method you have chosen.
Local third-party providers
When paying via the payment method of a local third-party provider, the data required for payment processing is transmitted to PayPal. This
processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO. For the execution of this payment method, the data may then be
forwarded by PayPal to the respective provider. This processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO. Local third-party
providers may be, for example:
Apple Pay (Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
Purchase on account via PayPal
When paying via the payment method purchase on account, the data required to process the payment is first transmitted to PayPal. For the
execution of this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay")
in order to be able to fulfill the contract with you with the selected payment method. This processing is based on Art. 6 para. 1 lit. b DSGVO.
Ratepay may conduct a credit check on the basis of mathematical-statistical methods using credit agencies according to the procedure
already described above. The data processing serves the purpose of credit assessment for contract initiation. The processing is carried out on
the basis of Art. 6 (1) lit. f DSGVO from our overriding legitimate interest in protecting against payment default when Ratepay makes advance
payments. For more information on data protection and which credit agencies Ratpay uses, please visit https://www.ratepay.com/legalpayment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.
For more information on data processing when using PayPal, please see the associated privacy policy
at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Use of Klarna payment options
On our website we use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna"). By selecting and
using payment via Klarna, the data required for payment processing is transmitted to Klarna in order to be able to fulfil the contract with you
with the selected payment method. This processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
Cookies may be stored that enable your browser to be recognised. The resulting data processing is carried out on the basis of Art. 6 para. 1
lit. f GDPR due to our legitimate interest in a customer-oriented range of varying payment methods. On grounds relating to your particular
situation, you have the right to object at any time to this processing of personal data concerning you.
‘Pay Later’ (invoice), ‘Pay Now’ (payment by direct debit, credit card, instant bank transfer), ‘Financing’ (instalment purchase)
For individual payment methods such as ‘Pay Later’ (invoice), ‘Pay Now’ (payment by direct debit, credit card, instant bank transfer),
‘Financing’ (instalment purchase), Klarna reserves the right to obtain credit information based on mathematical-statistical procedures using
credit agencies.
For this purpose, Klarna transmits the personal data required for a credit assessment, such as first and last name, address, gender, email
address, IP address and data related to the order to a credit agency for the purpose of checking the identity and creditworthiness and uses the
obtained information on the statistical probability of a payment default in order to reach a well-considered decision on the establishment,
performance or termination of the contractual relationship. The credit report may contain probability values (score values) which are calculated
on the basis of scientifically recognised mathematical-statistical methods and include, among other things, address data. Your legitimate
interests will be taken into account in accordance with the legal requirements. The data processing serves the purpose of a credit asessment
for contract initiation. The processing is carried out on the basis of art. 6 Par. 1 lit. f GDPR due to our overriding legitimate interest in
protection against payment default if Klarna pays in advance. For reasons that arise from your particular situation, you have the right to object
to the processing of your personal data carried out on the basis of Art. 6 para. 1 lit. f GDPR by notifying Klarna. The provision of the data is
necessary for the conclusion of the contract by means of the payment method of your choice. Failure to provide such data shall mean that the
contract cannot be concluded with the payment method of your choice.
Further information, in particular on the credit agencies to which Klarna passes on your personal data, can be found
at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies.
For general information about Klarna, please visit: https://www.klarna.com/de/. Your personal information will be handled by Klarna in
accordance with applicable data protection regulations and as specified in Klarna's Privacy Policy which is available
at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy.
Use of Shopify Payments
We use the payment service "Shopify Payments" from Shopify International Limited (2nd Floor Victoria Buildings, 1-2 Haddington Road,
Dublin 4, D04 XN32, Ireland; "Shopify") on our website. In this case, payment processing is carried out by the payment service provider Stripe
Payments Europe, Ltd. (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland; "Stripe"). The purpose of data processing is to
enable us to offer you payment via the Shopify Payments payment service. When you select and use a corresponding "Shopify Payments"
payment method, the data required for payment processing is transmitted to Stripe in order to fulfil the contract with you using the selected
payment method. This processing is carried out on the basis of Art. 6 (1) lit. b GDPR.
Stripe reserves the right to obtain credit information based on mathematical-statistical methods using credit agencies. To this end, Stripe
transmits the personal data required for a credit check to a credit agency and uses the information obtained about the statistical probability of
a payment default to make a balanced decision about the establishment, execution or termination of the contractual relationship. The credit
report may contain probability values (score values) that are calculated on the basis of scientifically recognised mathematical-statistical
methods and which include address data, among other things, in their calculation. Your interests worthy of protection will be taken into
account in accordance with the statutory provisions. The purpose of data processing is to check creditworthiness for the initiation of a
contract. Processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in protection against payment
default when Stripe makes advance payments.
You have the right to object at any time to the processing of your personal data based on Art. 6 (1) (f) GDPR for reasons arising
from your particular situation by notifying Stripe. The provision of data is necessary for the conclusion of the contract with your desired
payment method. Failure to provide data will result in the contract not being concluded with your chosen payment method.
For more information on data processing when using the Shopify Payments payment service, please refer to Shopify's privacy policy
at: https://www.shopify.com/de/legal/datenschutz.
For more information on data processing when processing payments via the payment service provider Stripe, please refer to Stripe's privacy
policy at: https://stripe.com/de/privacy.
Cookies
Our website uses cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet browser on their
computer system. When a user calls up a website, a cookie may be saved on the user’s operating system. This cookie contains a
characteristic character string which allows the browser to be clearly identified when the website is called up again.
Cookies will be stored on your computer. You therefore have full control over the use of cookies. By choosing corresponding technical settings
in your internet browser, you can be notified before the setting of cookies and you can decide whether to accept this setting in each individual
case as well as prevent the storage of cookies and transmission of the data they contain. Cookies which have already been saved may be
deleted at any time. We would, however, like to point out that this may prevent you from making full use of all the functions of this website.
Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-
2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
technically necessary cookies
Insofar as no other information is given in the data protection declaration below we use only these technically necessary cookies cookies to
make our offering more user-friendly, effective and secure. Cookies also allow our systems to recognise your browser after a page change
and to offer you services. Some functions of our website cannot be offered without the use of cookies. These services require the browser to
be recognised again after a page change.
The use of cookies or comparable technologies is carried out on the basis of Art. 25 para. 2 TDDDG. Processing is carried out on the basis of
art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the website as well as a user-friendly and
effective design of our range of services.
You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to your
personal situation.
Use of the Shopify Consent Tool (Shopify Privacy & Compliance)
We use the "Shopify Privacy & Compliance" consent tool from Shopify International Ltd (Victoria Buildings, 2nd Floor, 1-2 Haddington Road,
Dublin 4, D04 XN32, Ireland; "Shopify") on our website. Shopify is a company affiliated with Shopify Inc (151 O'Connor Street, Ground Floor,
Ottawa, Ontario, K2P 2L8, Canada).
The tool enables you to give your consent to data processing via the website, in particular the setting of cookies, and to make use of your right
to withdraw consent you have already given. The purpose of data processing is to obtain and document the necessary consent for data
processing and thus to comply with legal obligations. Cookies may be used for this purpose. User information, including your IP address, is
collected and transmitted to Shopify.
Your data may be transferred to third countries outside the EU, in particular to Canada and the USA, and processed there. The EU
Commission has issued an adequacy decision for Canada. For the USA, there is an adequacy decision by the EU Commission, the TransAtlantic Data Privacy Framework (TADPF). Shopify is not certified according to the TADPF.
This data transfer takes place on the basis of contractual obligations that are comparable to those of the EU Commission's standard
contractual clauses.
The data processing is carried out to fulfil a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR.
You can find more information on data protection at Shopify at https://www.shopify.com/ca/legal/privacy.
AI tools
Use of the AI-supported chat system ‘ChatGPT’ We use the chat system ‘ChatGPT’ from OpenAI Ireland Limited, based at 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper,
Dublin 1, D01 YC43, Ireland (‘OpenAI’) on our website. ChatGPT is an automated system based on artificial intelligence. The systems used
are based on large language models (LLMs) that have been trained using machine learning methods. Here is an overview of how it works:
• Text inputs are converted into numerical representations (‘token vectors’).
• The model calculates the most probable next tokens based on probabilistic methods (transformer architecture, deep learning).
• The response is generated step by step from these probabilities.
This is therefore stochastic text generation, not ‘human thinking’. Content may be incorrect or incomplete. We do not carry out human checks
in real time.
In accordance with Art. 52 of the AI Regulation, we would like to point out that you are interacting with an AI system. The responses generated
by ChatGPT may contain errors or be incomplete. Please check the content critically and do not rely solely on the chatbot's output for legally
binding matters.
The system is intended for automated communication and to simplify and speed up responses to customer enquiries, particularly regarding
order status, product features and shipment tracking. We ask that you do not enter any personal, business or confidential data into the
chatbot. However, your entries in OpenAI will not be used to train the OpenAI models.
Your IP address, date and time of page view, click path, information about the browser and device you are using, pages visited, referrer URL
(website from which you accessed our website), location data, your chat input and the responses generated by the chatbot are collected and
processed. This data is stored so that we can provide you with relevant information in the event of any queries or requests for information.
Your authentication is explicitly carried out only with an existing order number and matching postcode.
Cookies are used for this purpose. Cookies enable the recognition of the internet browser. Your data may be transferred to the USA. An
adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF), is in place for the USA. OpenAI is not
certified under the TADPF. Data transfer is based, among other things, on standard contractual clauses as suitable guarantees for the
protection of personal data, which can be viewed at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-dataprotection/standard-contractual-clauses-scc_de
The use of cookies or comparable technologies is based on your consent in accordance with Section 25 (1) sentence 1 TTDSG in conjunction
with Article 6 (1) lit. a GDPR. The processing of your personal data is based on your consent in accordance with Article 6 (1) lit. a GDPR. You
may revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of your consent until
revocation.
For more information on the collection and use of data by OpenAI, your rights in this regard and options for protecting your privacy, please
refer to OpenAI's privacy policy at https://openai.com/policies/privacy-policy/.
Rights of persons affected and storage duration
Duration of storage
After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with the
retention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you have agreed
to further processing and use.
Rights of the affected person
If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction, deletion,
restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to processing
for the purposes of direct marketing, according to art. 21 (1) GDPR.
Right to complain to the regulatory authority
You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processed
legally.
You can lodge a complaint with, among others, the supervisory authority responsible for us, which you may reach at the following contact
details:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18
91522 Ansbach
Tel.: +49 981 1800930
Fax: +49 981 180093800
E-Mail: poststelle@lda.bayern.de
Right to object
If the data processing outlined here is based on our legitimate interests in accordance with Article 6(1)f) GDPR, you have the right for reasons
arising from your particular situation to object at any time to the processing of your data with future effect.
If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the
processing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise or defence of legal
claims.